CONSUMER BEAT
Gridlock greets Mass. motorists who battle surcharge penalties
(By Bruce Mohl, Globe Staff)
Massachusetts drivers are stuck in yet another traffic jam, enduring waits of as much as 15 months for hearings on whether their insurance company improperly hiked their rates for being at fault in an accident.
Cancer diagnosis- by mail
(By Patricia Wen, Globe Staff)
Jay Moody, 36, was tinkering in his garage on Columbus Day weekend when his wife brought him the bad news. Looking pale and holding a letter that had just arrived in the mail, she said, ''Guess what, honey. You have cancer.''
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